Analytics & Reporting

Documentation

Analytics & Reporting

Understanding your retention metrics and performance data


Analytics & Reporting


LTVboost provides comprehensive analytics to help you understand customer behavior and measure retention impact.


Key Metrics


Retention Rate

Percentage of customers who remain engaged after completing a quiz.


**Calculation**: (Satisfied Outcomes / Total Responses) × 100


Upsell Rate

Percentage of quiz responses that result in upsell actions.


**Calculation**: (Upsell Outcomes / Total Responses) × 100


Revenue Impact

Estimated revenue generated from retention and upsell activities.


**Factors**:

  • Average order value
  • Conversion rates
  • Customer lifetime value

  • Dashboard Features


    Real-time Metrics

  • Live response counts
  • Action queue status
  • Connector health

  • Historical Trends

  • Daily/weekly/monthly rollups
  • Comparative analysis
  • Seasonal patterns

  • Segmentation

  • Customer segments
  • Behavioral cohorts
  • Performance by source

  • Custom Reports


    Create custom reports using our analytics API:


    // Get daily analytics

    const analytics = await fetch('/api/v1/analytics/daily?from=2024-01-01&to=2024-01-31');

    const data = await analytics.json();


    Export Options


  • CSV exports for external analysis
  • Scheduled reports via email
  • API access for custom dashboards