Cookie Policy

Learn about how we use cookies and similar technologies to improve your experience on LTVboost.

Last updated: December 15, 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences and login status, which can make your next visit easier and the site more useful to you.

How We Use Cookies

LTVboost uses cookies and similar technologies for several purposes:

  • Essential Functionality: To enable core features like user authentication and security
  • Performance: To analyze how our platform is used and identify areas for improvement
  • Personalization: To remember your preferences and customize your experience
  • Security: To protect against fraud and unauthorized access

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Authentication: Remember that you're logged in
  • Security: Protect against cross-site request forgery
  • Load Balancing: Distribute traffic across our servers
  • Session Management: Maintain your session state

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Analytics: Google Analytics to understand usage patterns
  • Performance Monitoring: Track page load times and errors
  • Feature Usage: Understand which features are most popular

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • Preferences: Remember your dashboard layout and settings
  • Language: Store your preferred language
  • Theme: Remember your dark/light mode preference
  • Notifications: Store your notification preferences

Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Stripe: For secure payment processing
  • Intercom: For customer support chat functionality
  • Hotjar: For user experience analysis and heatmaps

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View and delete cookies
  • Block cookies from specific sites
  • Block third-party cookies
  • Clear all cookies when you close your browser
  • Set your browser to notify you when cookies are being set

Cookie Consent

When you first visit our website, we'll ask for your consent to use non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our footer or contacting us directly.

Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

  • You may need to log in repeatedly
  • Your preferences and settings may not be saved
  • Some features may not work as expected
  • We may not be able to provide personalized experiences

Cookie Retention

Different cookies have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)
  • Authentication Cookies: Expire after 30 days of inactivity
  • Analytics Cookies: Expire after 2 years

Security and Privacy

  • We never store sensitive information like passwords in cookies
  • All cookies are transmitted securely over HTTPS
  • We regularly review and update our cookie practices
  • Third-party cookies are subject to their respective privacy policies

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website.

Contact Us

If you have questions about our use of cookies, please contact us:

  • Email: [email protected]
  • Address: LTVboost, Inc., 123 Market Street, Suite 400, San Francisco, CA 94105
  • Phone: +1 (555) 123-4567