Your customers get frustrated with overage charges or slow service, then switch to a competitor before you even know there's a problem. Our AI spots dissatisfaction early and automatically offers the perfect plan adjustment or service credit to keep them happy.
Telecom providers face unique challenges around usage patterns, plan optimization, and service satisfaction
They go over their data limit or get roaming charges they didn't expect. By the time the bill arrives, they're already angry and shopping for a new carrier that won't "trick" them.
Heavy users are stuck on basic plans getting frustrated with limits, while light users are overpaying for unlimited plans they don't need. Both groups are prime targets for competitors.
Customers experience slow speeds or dropped calls but don't complain—they just quietly switch carriers. You only find out when they cancel, and by then it's too late to fix the problem.
Custom machine learning trained on your website's data and telecommunications customer behavioral patterns
Tracks call patterns, data usage, service interactions, and billing history across your customer base.
Predicts plan optimization needs, service issues, and optimal timing for upgrades or retention offers.
Triggers plan adjustments, service alerts, or retention offers based on predicted communication needs.